360 Return Platform

Full stack returns, designed for your brand

Post-purchase experience that drives customer loyalty
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Every return is an opportunity

Remove friction from returns with a beautifully branded, self-service
solution that simplifies the return experience for customers

Fully-branded return portal
Keep your brand experience consistent and easy to use for your customers across all devices
Retain revenue in your books
Maximize exchanges via our one-click exchange feature to recapture revenue and reduce your cost of return

Convert returns into exchanges
Keep customers engaged with options to exchange for store credits or different sizes and colours
Automate your return workflow

Fully-branded return platform

  • Complete and intuitive brand experience
  • Reduce refunds via one-click exchanges
  • Eliminate ineligible returns
  • Gain visibility into return reasons and analytics
Hassle-free returns for your business and customers

Multichannel returns

Access to multiple return options, including returning at over 3,000 convenient drop-off locations, in-store returns or return by mail
Seamless and automated return label creation with real-time tracking and email notifications, minimizing time spent on manual processing

Trusted by the biggest brands in the region

We started off as the largest parcel service network in Southeast Asia serving some of the largest online brands in the region with our parcel collection and return service

Case Studies

Find out what we have learned about current trends
and consumer expectations

The Future of Returns

Returns: Not Something To Fear

Welcome to PostCo 360!

It's easy to get started

Let us help you turn returns into opportunities