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Customer Loyalty

Define return rules that will have customers coming back to your store

Encourage exchange by offering free shipping labels

Let your customers exchange for item(s) they love by offering free return labels

Return Operations
Exchanges
Customer Experience

Allow store credit refund for returns past 30 days

Keep your customers coming back by allowing store credit refund for requests past your return window

Customer Experience
Revenue Retention
Store Credit
Return Operations

Allowing store credit and exchanges for sale items

Keep your customers happy by allowing return for store credit & exchanges for sale or discount items

Store Credit
Exchanges
Customer Experience

Ensure returns for first time customers

Allow returns for orders that have been purchased with a newcomer's discount code (e.g. WELCOME10)

Return Operations

Full return options for VIP customers

Allow your most valued customers to return all items wihtout the usual restrcitons (e.g. sale items)

Exchanges
Refunds
Store Credit
Customer Experience

Free returns for VIP customers

Make returns hassle-free for your most valued customers by offering free return shipping

Return Shipping
Customer Experience

Incentivize customers with 110% store credit

Avoid losing your customers to refunds by incentivising them with additional store credit

Customer Experience
Store Credit