AUTOMATED RETURNS

Start delighting in returns.

No one should suffer for a return. It's time to recapture your customers, your time and your revenue.
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CUSTOMISABLE RETURNS PORTAL
Make your returns self-service.
Create a brand new returns experience for you and your customers with just a few clicks - saving your customers and your time while keeping them coming back to your brand.
Exchanges
Store Credit
Refund
MULTIPLE RETURN OPTIONS
Regain control over your returns.
Define your return methods and decide exactly how and when they are available for your customers. Take back control over how returns are made.
STREAMLINED RETURN FLOW
Declutter your returns flow.
PostCo 360 provides an intuitive interface, so you know everything to do exactly what you need to do with all your returns.
AUTOMATED NOTIFICATIONS
Keep your customers notified.
Stop worrying about keeping your customers updated. PostCo 360 comes with free branded and fully customisable notifications for every return event, with instructions specific to their shipping method.
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USER GROUP MANAGEMENT
Manage your returns - as a team.
Returns can be a daunting task, so we've made it easy for you to share the work with your team. Whether it's a store manager, or a fellow colleague, create and define user roles, permissions, and credentials to start powering your return flow.
Returns
Exchanges
Dashboard
Original Payment Method Refunds
Refund your customers immediately via original payment method, PayPal supported.
Store Credit and Voucher Code
Retain your customers with Store Credit or Voucher Codes, and trade in a refund for another purchase.
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Multiple Shipping Methods
Provide your customers with multiple drop-off, pick-up and custom shipping options.
Policy-enabled Exchanges
Make exchanges available for specific orders or conditions.
Exchange for what's available
Set a minimum exchange stock so you don't have to worry about overselling (and disappointing).
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Variant Exchanges
Easily enable your customers to select from an option of variants, be it color or size.
Policy Editor
Supercharge your returns logic by creating custom Policy Rules for custom cases.
Notifications
Fully customise your email notifications - from selecting which updates are sent to styling your emails completely.
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User Groups
Define roles and permissions to delegate your returns process to your store managers and ground staff.
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