Start automating your returns workflow within minutes

Configure your returns flow with pre-built policy rules used by top brands daily. Explore our recipes below.

Popular Recipes

Encourage exchange by offering free shipping labels

Let your customers exchange for item(s) they love by offering free return labels

Return Operations
Exchanges
Customer Experience

Allow store credit refund for returns past 30 days

Keep your customers coming back by allowing store credit refund for requests past your return window

Customer Experience
Revenue Retention
Store Credit
Return Operations

Discourage refunds by charging additional processing fee

Auto-deduct processing fee from refunds to encourage returns for store credit and exchanges

Store Credit
Exchanges
Refunds
Return Operations

Allowing store credit and exchanges for sale items

Keep your customers happy by allowing return for store credit & exchanges for sale or discount items

Store Credit
Exchanges
Customer Experience

Offer free returns on store credit and exchanges

Allow your customers to receive a free label for store credit and exchange to discourage refunds

Store Credit
Refunds
Exchanges
Return Shipping

Ensure returns are only allowed for items with tags still attached

Disallowing returns for items with tags removed

Return Management
Return Operations

Gain further insights into returned products

Introducing different questions into your return journey based on products

Return Management
Return Operations

Ensure returns are not lodged for items that have been used or worn

Disallowing returns for items that have been worn or used

Return Management
Return Operations

Gather further insights into your customers' return reasons

Gain better understanding into the returns by setting up sub return questions

Return Management
Return Operations

Ensure returns for first time customers

Allow returns for orders that have been purchased with a newcomer's discount code (e.g. WELCOME10)

Return Operations

Disqualify returns based on item markdowns

Classify items as non-returnable if they have been discounted above a certain amount

Return Operations

Make exceptions to your return window

Account for exceptions where a customer needs to place a return outside of the standard window

Return Operations

Make exceptions for items that are generally ineligible for returns

Account exceptions for usually considered unreturnable items (e.g. a damaged sale item)

Return Operations

Disqualify sale items from being returned

Prevent customers from submitting requests for items they bought on sale by using product tags

Return Operations

Assign label fees based on the customer's return reason

Automatically assign the shipping fee to your customer or yourself and email label to customer

Return Operations
Return Shipping

Auto-approve return requests based on reason to save time

Save time by manually approving only the requests that require review, and automate the rest

Return Operations

Full return options for VIP customers

Allow your most valued customers to return all items wihtout the usual restrcitons (e.g. sale items)

Exchanges
Refunds
Store Credit
Customer Experience

Free returns for VIP customers

Make returns hassle-free for your most valued customers by offering free return shipping

Return Shipping
Customer Experience

Incentivize customers with 110% store credit

Avoid losing your customers to refunds by incentivising them with additional store credit

Customer Experience
Store Credit

Prevent personalized gifts from being returned

Prevent customers from returning gifts that have already been personalized by using product tags

Return Operations
Return Management

Holiday return window

Give customers extra time for returns over the holiday season

Return Operations
Customer Experience

Allow returns on sale items during the holidays

Encourage new customers by offering flexible returns for all items during this period

Customer Experience

International customers pay for return shipping

Optimize your cost by having your international customers to bear the shipping fee

Return Shipping
Return Management

Extended return window for international customers

Offer international customers extra flexibility with longer return period

Return Shipping
Customer Experience

Automate the label generation for international customers

Integrate shipping accounts with the app to enjoy seamless workflow

Return Shipping
Customer Experience

Customers pay return shipping for refund request

Assigning return shipping fees to customers by return methods

Return Shipping
Return Management
Return Operations

Define shipping methods based on country

Offer relevant return shipping options to your customers

Return Shipping
Return Operations
Return Management

Include tags for products that are not eligible for return

Limits your customers from returning ineligible items such as item on-sale, clearance, etc.

Return Operations
Return Management

Customer-borne shipping for selected return reason(s)

Allows your customers to bear the shipping fee for orders that are returned for specific reasons.

Return Shipping

Join the hundreds of brands that are processing their returns with PostCo 360.